“When I look back,” says Paul, “it all went really well from the start. “Another great advantage is that Aurum Solutions enabled us to keep our old historic data and provide us with online access to it”.
Installation turned out to be really easy and the need to get our IT Department involved was much less than I’d anticipated.
“Growth at Admiral means that the software is handling many more transactions than at the start and it has proved more than a match at coping with the increased volumes,” says Paul.
“In our experience with the application it has lived up to our expectations, the automatic match rates have improved and I’m really pleased that the support from Aurum Solutions has been there from day one.”
Commenting on their experience with support from Aurum Solutions, Bethan and Darren also mentioned the user guide and support documents: “they’re very good,” says Darren, Bethan revealed: “we used Aurum Solutions’ documentation to create our own training guide and user instructions, it’s really been very useful.”
Mandy provides the management view of working with Aurum: “Our reconciliation process takes less time now and productivity has improved.” Mandy adds:
“we’re achieving 90% or better in terms of automatic match rates; the way our business is expanding there’d be a problem if it was much less than that!” And you can’t say it fairer than that.