The Henderson Group encompasses six independent companies: Wholesale, Foodservice, Retail, Print, Property and Technology.
In late 2018, Henderson Wholesale began reviewing their existing bank reconciliation process. The Finance Supervisor, Emmett Young, saw that the incumbent software was outdated, causing many inefficiencies through slow and limited matching capabilities. He explains, “We were very restricted in our matching with our last supplier. These limitations raised red flags for me.”
Realising the need for a technical and functional upgrade, Emmett went to market to evaluate an alternative solution - one that could deal with complexities at a far greater speed, with more flexible matching and superior audit capabilities.
Emmett analysed three reconciliation software vendors in the market. He describes his experience.
"A lot of the vendors had good products which stacked up reasonably well with Aurum. But I found that other vendors were not listening to my requirements, and they were not addressing all of my internal processes. But when I linked up with Aurum Solutions, it was more about what Aurum could do for me, rather than what Aurum could sell to me."
After seeing several product demonstrations, Henderson’s chose to implement Groupit by Aurum Solutions. Emmett laid out precisely why:
1. “The system offered rich functionality, yet was highly intuitive and configurable.”
2. “Aurum’s consultative approach meant we found a vendor who could provide precisely what we needed - starting with licensing their bank reconciliation application with the option to add others in the future.”
3. “Their clear and detailed demonstration explained all features, covering everything I was looking for.”
4. “Aurum built a healthy relationship with us from our initial contact. They listened more than they talked and really understand our requirements. Their attitude set them apart.”