It's going to save us a million.

TLDR:

Why Aurum?

• Partnership-led approach
• Reliable and responsive customer service
• Experience with multinational compliance

Benefits

• PSP, client money, bank and firm money reconciled automatically
• Transaction-level visibility and automated journal posting
• Increased job satisfaction and career progression opportunity

Introduction

AvaTrade is an award-winning & highly regulated online broker, offering CFD trading on a wide range of asset classes. They support over 400,000 customers worldwide and execute more than two million trades each month. With quality, integrity and transparency central to its approach, the business set out to strengthen its financial processes. The goal was to build greater confidence in regulated activities while maintaining a strong customer focus.

The Challenge

Operating as a multinational business, AvaTrade manages 30 to 40 banking providers, 300 to 400 bank accounts, 55 client money accounts, and three regulated entities across Ireland, the Middle East, and Australia. With a broad product range and growing client base, the business required full confidence that processes were auditable and that any financial errors were identified and flagged quickly.

Manual reconciliation created a significant burden when trying to achieve this, with the team spending six to seven hours each day downloading statements, calculating balances and reconciling data across accounts. While compliant, this approach placed pressure on resources. AvaTrade needed a solution that improved efficiency, control and provide clear visibility across all accounts.

I can stand over a figure and say "yep, I trust that figure and I can trust the balance its giving me". Whereas before we needed 4 eyes on it just to make sure.

Fiachra McIntyre, Head of FP&A

The Solution

Aurum was implemented to automate reconciliation and provide a single, reliable view of financial positions across the business. Working closely with AvaTrade, the platform was configured to support their structure and CAR reporting needs.

Key capabilities included:

• ‍Automated transaction processing
  Daily identification and reporting of outstanding transactions‍
• Journal automation
  Automatic posting of deposits, withdrawals, fees and FX differences‍
• Firm money management
  Standardised handling of salaries, direct debits and internal transactions
  Streamlined posting into finance system, NetSuite‍
• Balance checking
  Matching across banks, payment providers and NetSuite
  Centralised checks within Aurum to confirm alignment across all data sources

If there's a problem I can see the journal and I understand the journal. I can see all the process, how a transaction ends up in our account package.

Azizeh Mohammadzadeh, Treasury Analyst and Finance Operation Manager

The Result

Aurum has streamlined our entire processes.

Fiachra McIntyre, Head of FP&A

With Aurum embedded in daily operations, AvaTrade achieved clear improvements in efficiency and control:

• 70 percent reduction in reconciliation time
• A predicted €1million saved through greater transaction level visibility
• Increased job satisfaction as manual work reduced and responsibilities expanded
• Stronger compliance confidence as they transitioned from reconcilers to analysts

With Aurum creating our journals, I'm able to have more responsibilities elsewhere and progress in my career. Working with Aurum has made my job more fun and interesting.

Azizeh Mohammadzadeh, Treasury Analyst and Finance Operation Manager

The Future

AvaTrade prioritises long term partnerships when selecting technology, closely aligned with Aurum’s partnership led approach. With Aurum at the core of its finance operations, the business now has a scalable foundation for continued growth, supporting its commitment to helping customers invest and trade with confidence.

The platform delivers clear insight into root causes, enables faster exception resolution and supports informed decision making while maintaining compliance with client money regulations.

By continuing to save time and strengthen trust in their financial processes with Aurum, AvaTrade will no doubt continue to scale with confidence, while enabling the team to take on broader responsibilities and develop professionally.

The team are always available, always ready to help with an immediate response. They never say "it's not possible". It doesn't matter what we ask for, they are always happy to look into it.

Azizeh Mohammadzadeh, Treasury Analyst and Finance Operation Manager

‍

‍