Reconcile every sale, online and in store.
Unify orders, payments, cash and stock across your website, marketplaces and physical locations. Break marketplace payouts down to line item level, trace till cash back to the store it came from, and close faster.
How can Aurum help retail and e-commerce companies?
Streamlining finance across every store and channel.
Reconcile every channel and every store in one workflow
Website, marketplaces, app, tills and back office reconciled together instead of in separate spreadsheets. Aurum ingests e-commerce platform, POS, OMS, PSP, marketplace and bank data in whatever format each one sends, and standardises it on arrival.
Break marketplace and PSP payouts down to line item level
A payout is never just a deposit. Aurum separates gross sales, commission, fulfilment fees, refunds, tax adjustments, shipping collected and reserves held back, then posts each fee type to your ERP so you can see what you are actually paying instead of one bundled line.
Trace till cash back to the store it came from
Cash is far harder to investigate than card. Assign a store code to every location and Aurum will tell you which shop an anomaly came from, so your team investigates a till rather than a total.
Follow the whole order lifecycle
One online order can produce several payment, fulfilment and fee events. Aurum ties authorisations, partial captures, split shipments, refunds and cancellations back to the order they belong to, so nothing is left orphaned between your platform and your ledger.
Let calendar rules absorb different clearing times
Cash, credit cards, Amex, BNPL instalments and marketplace payouts all clear on different timelines, and bank holidays make it worse. Set how long each should take and Aurum keeps auto-matching, with known timing differences deferred until they mature rather than filling your exception queue.
Reconcile stock daily instead of quarterly
Shipments leaving your warehouses, customer returns and supplier deliveries reconciled every day, so movement of inventory is always captured and shrinkage, delayed fulfilment and booking errors surface while you can still act. Timezone differences between global warehouses and your ERP are handled for you.
Protect margin across fees, refunds and chargebacks
Validate what each PSP, scheme and marketplace actually charged against your agreed rates, and track refunds, chargebacks and short settlements as they appear. Recovered overcharges are usually the fastest payback in the finance stack.
Close with revenue you can evidence
Post mapped journals to your ERP by channel, store, currency and transaction type, with a full audit trail behind every figure, so month-end starts from reconciled data rather than raw platform exports.
What results did Aurum deliver in Retail and eCommerce?
Retailers and brands globally use Aurum to unify fragmented channel data, recover lost margin, and close faster.
>90%
decrease in time spent on reconciliation
<1
minutes to complete weekly reconciliations across 60+ retail stores
5
hours to minutes AR reconciliation time, saving around 60 hours a year
“If you were to sell Aurum in a tin, it would say, ‘removal of manual processing, greater transparency of exceptions, and improved control’ - they are the benefits that nobody can argue with”
Fraser Mackenzie
Chief Technology Officer
“Aurum could be built to exactly suit our needs.”
Jane Baddiley
Retail Accountant
“If you were to sell Aurum in a tin, it would say, ‘removal of manual processing, greater transparency of exceptions, and improved control’ - they are the benefits that nobody can argue with”
Fraser Mackenzie
Chief Technology Officer
“Aurum could be built to exactly suit our needs.”
Jane Baddiley
Retail Accountant
“If you were to sell Aurum in a tin, it would say, ‘removal of manual processing, greater transparency of exceptions, and improved control’ - they are the benefits that nobody can argue with”
Fraser Mackenzie
Chief Technology Officer
“Aurum could be built to exactly suit our needs.”
Jane Baddiley
Retail Accountant
What does Aurum FinanceOS do?
AI powered, all in one platform to centralise your finance operations.
Data collection that runs itself
Financial Data Automation connects to your platforms, marketplaces, PSPs, banks and warehouse systems through APIs, SFTP or web portals where no API exists. It can also listen to an inbox and process the CSV or PDF attachment that arrives, so statements and settlement files load themselves. Flows run on a schedule with automatic retries and full execution history.
Matching you configure, not code
Set match rules in natural language or with expressions, take the AI-suggested rule as a starting point, and apply tolerances so rounding and timing don't become breaks. One-to-many and many-to-many matching handles split payments and consolidated payouts.
End-to-end exception management
Unmatched items become structured cases with severity, category, owner and a full comment history. Deferred exceptions hold known timing differences until they mature, so a settlement still in transit isn't sitting in your queue as a break on day one.
Journals posted straight to your ERP
Journal Entry Automation turns reconciled outcomes into double-entry journals using your own posting rules and GL mapping, with fee types separated rather than bundled. Post directly to your ERP or export in whatever format it expects, with validation and approval before anything lands.
Data collection that runs itself
Financial Data Automation connects to your platforms, marketplaces, PSPs, banks and warehouse systems through APIs, SFTP or web portals where no API exists. It can also listen to an inbox and process the CSV or PDF attachment that arrives, so statements and settlement files load themselves. Flows run on a schedule with automatic retries and full execution history.
Matching you configure, not code
Set match rules in natural language or with expressions, take the AI-suggested rule as a starting point, and apply tolerances so rounding and timing don't become breaks. One-to-many and many-to-many matching handles split payments and consolidated payouts.
End-to-end exception management
Unmatched items become structured cases with severity, category, owner and a full comment history. Deferred exceptions hold known timing differences until they mature, so a settlement still in transit isn't sitting in your queue as a break on day one.
Journals posted straight to your ERP
Journal Entry Automation turns reconciled outcomes into double-entry journals using your own posting rules and GL mapping, with fee types separated rather than bundled. Post directly to your ERP or export in whatever format it expects, with validation and approval before anything lands.
Accurate view on cash position
Track opening and closing balances, settlements in flight, cash in transit, reserves held back and pending adjustments across every store, channel and account. Spot gaps early and stop timing differences being mistaken for missing money.
Embedded AI
Describe what you need in natural language and the agent builds and manages the pipeline for you, investigates open breaks by pulling data from your connected systems, proposes the likely cause and drafts the correcting entry for your review. Every action is logged and every suggestion is reviewable before it is applied.
Easy to scale solution
From ten stores to hundreds, one channel to a dozen. Add locations, marketplaces, PSPs, entities and currencies without scaling pains, with rules, calendars and exchange rates inherited through your organisation structure so you only override what genuinely differs.
Best support in the industry
Get support that moves at your pace. On average, we answer in 21 minutes and resolve 87% of cases in under 24 hours. Backed by 5 star Trustpilot reviews, you keep close and operations moving without delays.
Accurate view on cash position
Track opening and closing balances, settlements in flight, cash in transit, reserves held back and pending adjustments across every store, channel and account. Spot gaps early and stop timing differences being mistaken for missing money.
Embedded AI
Describe what you need in natural language and the agent builds and manages the pipeline for you, investigates open breaks by pulling data from your connected systems, proposes the likely cause and drafts the correcting entry for your review. Every action is logged and every suggestion is reviewable before it is applied.
Easy to scale solution
From ten stores to hundreds, one channel to a dozen. Add locations, marketplaces, PSPs, entities and currencies without scaling pains, with rules, calendars and exchange rates inherited through your organisation structure so you only override what genuinely differs.
Best support in the industry
Get support that moves at your pace. On average, we answer in 21 minutes and resolve 87% of cases in under 24 hours. Backed by 5 star Trustpilot reviews, you keep close and operations moving without delays.
Collaborate in context without switching tools.
Keep every decision tied to the work
Use contextual comments, annotations and @mentions on items and exceptions, with a full history and supporting evidence attached.
Bring the right people in at the right time
Notify users or roles on exceptions, loader results and threshold breaches, with centralised in-app delivery and subscription-based alerts.
Maintain accountability and audit trail end to end
Assign ownership with due dates and escalation, track status and ageing, and keep a unified activity timeline for audits and internal reviews.
Collaborate in context without switching tools.
Keep every decision tied to the work
Use contextual comments, annotations and @mentions on items and exceptions, with a full history and supporting evidence attached.
Bring the right people in at the right time
Notify users or roles on exceptions, loader results and threshold breaches, with centralised in-app delivery and subscription-based alerts.
Maintain accountability and audit trail end to end
Assign ownership with due dates and escalation, track status and ageing, and keep a unified activity timeline for audits and internal reviews.
Get enterprise quality reporting without the complexity.
Support self-serve reporting
Build, tailor and schedule dashboards and reports without technical help.
Distribute reports automatically
Send the right report to the right people on schedule, so outstanding items and discrepancies are visible without anyone asking.
See margin by channel and store
Report on fees, refunds and chargebacks by channel, marketplace, payment method and location, so you can see which routes are actually profitable.
Keep numbers reliable over time
Preserve data quality through enrichment on match and end to end observability across ingestion, matching and execution.
Get enterprise quality reporting without the complexity.
Support self-serve reporting
Build, tailor and schedule dashboards and reports without technical help.
Distribute reports automatically
Send the right report to the right people on schedule, so outstanding items and discrepancies are visible without anyone asking.
See margin by channel and store
Report on fees, refunds and chargebacks by channel, marketplace, payment method and location, so you can see which routes are actually profitable.
Keep numbers reliable over time
Preserve data quality through enrichment on match and end to end observability across ingestion, matching and execution.
Which reconciliations do retailers run in Aurum?
Aurum can virtually automate any kind of reconciliation, from stock to payroll, but these are the most common for eCommerce and Retail.
Store and cash reconciliation
Reconcile till takings and cash collections against bank deposits, with store codes so anomalies point to a location rather than a total.
Card and Amex reconciliation
Reconcile card takings across schemes and processors, including Amex files that settle on their own timeline, and validate the fees charged.
PSP and gateway reconciliation
Match PSP payout files against bank settlements, gateway data and ERP ledgers, handling FX differences, fees and chargebacks.
Store and cash reconciliation
Reconcile till takings and cash collections against bank deposits, with store codes so anomalies point to a location rather than a total.
Card and Amex reconciliation
Reconcile card takings across schemes and processors, including Amex files that settle on their own timeline, and validate the fees charged.
PSP and gateway reconciliation
Match PSP payout files against bank settlements, gateway data and ERP ledgers, handling FX differences, fees and chargebacks.
How does Aurum work for retail and e-commerce?
We have 6,000+ integrations ready to support every store and channel you sell through.
Centralise all your data into Aurum and stay in control of your finance operations.
- Reports
- Cash Collection Providers
- Marketplaces
- ERP / General Ledger
- POS / Backoffice
- Journal Files
- Banks
- PSP
Why switch to Aurum now?
Your bespoke system is a single point of failure
Many retailers still run reconciliation on a spreadsheet model or a tool built in-house years ago. It works until the person who built it leaves, and then it becomes a risk nobody can maintain. Aurum is configurable enough to match the process you already have, without depending on one individual to keep it running.
Every new channel multiplies the work
Each marketplace, payment method and BNPL provider you add brings its own file format, fee structure, settlement cycle and reserve policy. Manual reconciliation grows faster than the team does, which is why it is usually the first control to fall behind during growth.
Revenue recognition is under the microscope
Auditors are focused on deferred revenue, partial refunds and cut-off timing under ASC 606 and IFRS 15. Gift cards sit as a liability until redeemed, pre-orders defer until shipment, and split shipments recognise as each unit ships. Getting the period right depends on reconciled transaction data, not summarised platform exports.
Internal controls are being tested harder
For companies reporting to the SEC, tighter SOX expectations and stricter PCAOB inspections mean manual, spreadsheet-based reconciliation is increasingly difficult to evidence as a control.
Tax and FX obligations keep multiplying
Sales tax across US states, VAT and MTD obligations in the UK, and currency translation under ASC 830 and IAS 21 all need one reconciliation framework with audit-ready evidence behind it.
Here’s what you can get done with Aurum in just 30 days.
Switch to AurumOur Finance and Business Consultants have worked with some of the most brilliant finance teams in eCommerce and Retail. They can help you connect your systems, design better financial processes, automate the ones that work for you, apply proven approaches and best practices, configure and implement Aurum around the way your business needs to operate, and roll out Agentic automation across your team.
See Aurum FinanceOS for eCommerce and Retail
Automate your financial processes with us.
Aurum FinanceOS brings benefits to clients of all sizes across every industry. From bespoke setups and multi-currency operations to custom reports, regional quirks, and legacy systems, we've seen it all.
Automation from end-to-end
Compliant with all regulations
Fully scalable solution
Unique financial insights
See what our product can do:
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