Skip to content
Real Estate Icon
Real Estate

Reconcile every property, every account, every client.

Aurum reconciles rent, service charge and ground rent accounts against your property management system, allocates bulk payments down to the individual tenant, and evidences your client money position on demand. Manage thousands of accounts with the control regulators expect.

Building detail

Loved by property and managing agents of every size.

Savills Logo
FirstPort Property Service Logo

How can Aurum help companies in real estate?

Aurum streamlines finance operations across property portfolios.

Reconcile thousands of accounts at once

Portfolios run on thousands of individual property and client accounts, and a spreadsheet was never built for that. Aurum reconciles across thousands of bank accounts and properties in one run, with rules inherited through your organisation structure so you configure once and override only where a property genuinely differs.

Allocate bulk payments down to the individual tenant

Rent often arrives as one bulk transfer covering many tenants, with no indication of who paid what. Aurum matches one-to-many automatically and learns which payers sit behind which receipts over time, so mass funds reconcile and individual payments are still correctly allocated.

Meet your RICS three-way reconciliation obligation

Reconcile your property management system, your client bank accounts and your individual client ledgers together, on the monthly cycle RICS requires, with balances available at both total and individual client level and every run evidenced.

Handle every account type you hold

Client accounts, service charge accounts, ground rent accounts, virtual accounts and general accounts each behave differently. Aurum reconciles them side by side while keeping each client's money and records properly segregated.

Catch what your property system gets wrong

Property management systems generate duplicate records and inconsistencies that quietly become suspense items. Aurum detects and accommodates duplicates automatically, so your team spends less time filtering data and more time resolving genuine differences.

Keep unidentified money under control

Unallocated payments and ageing reconciling items are exactly what a client money review examines. Aurum raises them as tracked cases with owners and ageing, so nothing sits in suspense for months without an explanation attached.

Report property by property

Generate reconciliation reports for every property, client or brand in minutes rather than assembling them one at a time, and feed the output straight into your business intelligence tools.

Post journals back into your property system

Reconciled outcomes become journal files posted back into MRI Qube, Propman or whichever system you run, so the reconciliation closes the loop instead of creating another manual task.

What results did Aurum deliver in real estate?

Property agents, managing agents and landlords use Aurum to control client money, cut reconciliation time, and scale portfolios without scaling headcount.

>800

hours saved per year

46x

quicker bank reconciliation of P&L accounts

87%

reduction in general account reconciliation time

5000+

bank accounts reconciled for a single client

British Land

What does Aurum deliver? Data visibility, standardisation and centralisation of processes. Ultimately, what used to take a number of individuals a whole day to complete, now takes one person half a day at the end of the month.

Alex Christofis

Director of Shared Services and Finance Transformation

Read customer story
Fexco Property Services

Reconciling our general account used to take at least half a day to complete, now it takes just 30 minutes.

Jo Potter

Head of Client Accounts Operations

Read customer story

What does Aurum FinanceOS do?

AI powered, all in one platform to centralise your finance operations.

API Connections Screen

Data collection that runs itself

Financial Data Automation connects to your property management system, banks and internal platforms through APIs, SFTP or web portals where no API exists, and can process statements arriving by email. Extract, transform and load happens before reconciliation, so no data preparation is needed first.

Automate Data Flows
Sky Background
Matching Screen

Matching you configure, not code

Set match rules in natural language or with expressions, take the AI-suggested rule as a starting point, and apply tolerances so rounding and timing don't become breaks. One-to-many and many-to-many matching handles bulk receipts covering many tenants.

Automate Reconciliation
Exceptions Screen

End-to-end exception management

Unmatched items become structured cases with severity, category, owner and a full comment history. Deferred exceptions hold known timing differences until they mature, so your queue shows genuine differences rather than items still in transit.

Wood Background
Hierarchy Screen

Structure that matches your portfolio

Define your own hierarchy of brands, regions, properties and clients, and set rules, calendars and reporting at whichever level makes sense. Everything below inherits it, and role-based permissions keep each team to the accounts they are responsible for.

Stone Background
Journals Screen

Journals posted back to your systems

Journal Entry Automation turns reconciled outcomes into journals using your own posting rules and GL mapping, then posts them into your property management system or ERP, or exports in whatever format it expects.

Automate Journals
Reports Screen

Reporting your whole business can use

Build and schedule reports and dashboards without technical help, generate hundreds in a single click rather than one at a time, and feed reconciliation output automatically into your business intelligence tools.

Boreal Sky Background
Balances Screen

Embedded AI

Describe what you need in natural language and the agent builds and manages the pipeline for you, investigates open breaks by pulling data from your connected systems, proposes the likely cause and drafts the correcting entry for your review. Every action is logged and every suggestion is reviewable before it is applied.

Meet AgentOne
Support Screen

Best support in the industry

Get support that moves at your pace. On average, we answer in 21 minutes and resolve 87% of cases in under 24 hours. Backed by 5 star Trustpilot reviews, you keep close and operations moving without delays.

Collaborate in context without switching tools.

Keep every decision tied to the work

Use contextual comments, annotations and @mentions on items and exceptions, with a full history and supporting evidence attached.

Bring the right people in at the right time

Notify users or roles on exceptions, loader results and threshold breaches, with centralised in-app delivery and subscription-based alerts.

Maintain accountability and audit trail end to end

Assign ownership with due dates and escalation, track status and ageing, and keep a unified activity timeline for audits and client money reviews.

Collaboration Tools
Client Money Control Screen

Built for client money control.

Segregate by client and by property

Keep balances, reconciliations and case activity separated per client, with current balances available at both individual and total level.

Evidence every reconciliation

Maintain an immutable record of every match, adjustment, approval and sign-off, retained and exportable when a reviewer asks for it.

Surface ageing items before they become findings

Track how long each reconciling item has been open, so nothing quietly passes the point where it becomes a problem.

Who benefits?

Our product fits the needs of every kind of property business.

Company Type
Challenges Today
What Aurum Enables
Block and leasehold managing agents
Service charge and ground rent held on trust across hundreds of schemes, reconciled by hand
Segregated reconciliation per scheme and account type, with evidence for every client money review
Commercial property agents
Bulk rent receipts from multiple tenants with no breakdown, across thousands of properties
One-to-many matching that allocates bulk payments to the correct tenant and property
Residential letting agents
Client money, deposits and float balances under CMP scheme rules
Client money reconciled on the RICS cycle with balances at individual and total client level
Multi-brand property groups
Separate offices and brands each reconciling their own way
One consistent process across every office and brand, with consolidated oversight
REITs and property investors
P&L reconciliation per property, performed by different people across the portfolio
Portfolio-wide reconciliation run by one team, feeding reporting and BI automatically
Build-to-rent and student accommodation
High tenant turnover, frequent part-payments and rolling arrears
Automated matching that keeps pace with volume and surfaces genuine arrears from noise

Which reconciliations do property teams run in Aurum?

Aurum can virtually automate any kind of reconciliation, from stock to payroll, but these are the most common in real estate.

Bank Reconciliation

Client money reconciliation

Reconcile your property management system, client bank accounts and individual client ledgers three ways, on the cycle your regulator or scheme requires, with balances at both total and individual client level.

Client Money

Service charge and ground rent reconciliation

Reconcile designated service charge and ground rent accounts separately from general funds, so trust money stays demonstrably segregated and each scheme reconciles in its own right.

Bank Reconciliation

Rent receipt and allocation

Match receipts to tenant charges and allocate bulk payments to the correct property and tenant, including part-payments and payments arriving without a reference.

How does Aurum FinanceOS work for property management?

We have 6,000+ integrations ready to support your portfolio.

Centralise all your data into Aurum and stay in control of your finance operations.

  • Reports
  • ERP
  • Property Management System
  • Journal Files
  • Bank

Why switch to Aurum now?

01

Client money rules assume a level of control spreadsheets cannot evidence

RICS-regulated firms, for example, must complete a three-way client money reconciliation at least once every 25 working days where client money is held in a general account, with current balances available at both total and individual client level, and records kept for at least six years. Doing that by hand across thousands of accounts is where firms come unstuck.

02

Service charge money is trust money

Service charge funds are held on trust under section 42 of the Landlord and Tenant Act 1987. A breach is not a procedural error but a breach of trust, and the managing agent is usually the trustee carrying that exposure. Demonstrable segregation and evidence matter accordingly.

03

Client Money Protection is mandatory and enforced

Property agents in England holding client money without membership of an approved CMP scheme face civil penalties of up to £30,000, and Trading Standards enforcement has increased since the 2018 Regulations came into force. Schemes carry out periodic compliance assessments, and reconciliation records are what those assessments examine.

04

Overdrawn ledgers and ageing items are what reviewers look for

Firms are expected to have systems that prevent overdrawn client ledger balances, controls over unidentified client money, and no reconciling items older than three months. Those are exception management problems, and they are easier to solve continuously than at review.

Here’s what you can get done with Aurum in just 30 days.

Switch to Aurum
Day 1Go Live
Connect your property management system and bank accounts.
Upload client, service charge and ground rent records.
Invite your team.
Day 5Set it up
Define matching and allocation logic for receipts and charges.
Set your property and client hierarchy, with permissions per office or brand.
Structure your journals and property-level reports.
Day 30Enjoy
Journals posted back to your property system.
Client money reconciled and evidenced on schedule.
Reporting generated in minutes and fed into your BI tools.

See Aurum FinanceOS for Real Estate

Automate your financial processes with us.

Aurum FinanceOS brings benefits to clients of all sizes across every industry. From bespoke setups and multi-currency operations to custom reports, regional quirks, and legacy systems, we've seen it all.

Automation from end-to-end

Compliant with all regulations

Fully scalable solution

Unique financial insights

1Your details
2See demo

See what our product can do:

By submitting this form, I confirm that I have read and understood Aurum's Privacy Policy

Trusted by hundreds of companies including

Buster + Punch Logo
Lakeland Logo
Islands Insurance Logo