The Aurum team has always been helpful and responsive, very professional people, a pleasure to work with.
TLDR:
Why Aurum?
- Proven experience with regulated gaming operators
- Transaction level audit trail with full visibility
- Automated scheduling aligned to reporting deadlines
- Intuitive, customisable platform with responsive support
Benefits
- Stronger transactional control across all payment methods
- Reduced manual handling through structured automation
- Greater confidence in compliance reporting
- Scalable reconciliation without additional headcount
Introduction
Napoleon is a regulated gaming operator offering casino, dice and sports betting products. Operating in the tightly controlled Belgian market, the business places high importance on responsible gaming and ethical conduct.
Its culture centres on teamwork across departments and shared accountability, with compliance, control and responsible operations sitting at the core of decision making. As transaction volumes and payment methods evolved, Napoleon sought to reinforce these principles with stronger financial oversight and scalable processes.
The Challenge
As operations expanded, reconciliation processes needed to keep pace with increasing complexity and regulatory oversight. As a result, Napoleon began looking for a solution that would deliver:
- Minimal manual intervention - Heavy reliance on Excel and manual input created unnecessary handling. The team saw an opportunity to streamline processes through structured automation.
- Greater accuracy and transactional detail - Rising volumes reduced time available for exception review. They wanted deeper visibility to strengthen accuracy and maintain control.
- Scalable operations without increasing headcount - As payment methods and volumes expanded, the business required a platform that would support growth without the need for further manual intervention.
Before Aurum, a lot of the work relied on Excel and manual input. With more payment methods coming in, we knew the workload would increase quickly if we didn’t automate.
Project Manager for Operations, Napoleon
The Solution
Having seen Aurum Solutions’ experience with other leading gambling operators, Napoleon saw an opportunity to realise their goals. Aurum was implemented to provide:
- Transactional level visibility Aurum creates a full audit trail of matches, allowing for a view over individual transactions as well as high level summaries.
- Scheduled reconciliation Aurum automatically ingests, transforms and loads data in line with Napoleon’s deadlines, reducing manual workload and enabling focus on exception management.
The system felt intuitive. The logic makes sense and the team picked it up quickly. When we had questions, they were answered fast.
Project Manager for Operations, Napoleon
The Results
With Aurum tailored specifically to complement Napoleon’s processes, automation provided a series of benefits:
- Stronger compliance control - The team have gained a more detailed oversight of transactions. Confidence in reported financial positions has increased as a result.
- Scalability of processes - Processes support growing volumes of payment methods and their associated transaction volumes. This was possible without the need for increased headcount.
- Team productivity - With time saved by avoiding manual intervention, the team were able to allocate their time toward exception management and analytics, improving data-led decision-making.
The Aurum team has always been helpful and responsive, very professional people, a pleasure to work with. They are friendly, responsive and patient.
Project Manager for Operations, Napoleon
The Future
Napoleon views Aurum as the foundation for their future operational development. The platform is considered a prerequisite for upcoming projects.
Potential next steps include:
- Expanding journal functionality
- Rolling Aurum out across other group entities
With automated reconciliation embedded, the business is positioned to scale responsibly while maintaining control, compliance and operational integrity.
