What is a Merchant of Record?
A Merchant of Record is the entity which takes legal and financial responsibility for processing a transaction. This includes handling payments, taxes, compliance, and chargebacks.
What does a Merchant of Record do?
The MOR collects payments, manages tax calculations and remittance, handles refunds and disputes, and ensures compliance with local regulations.
Why do businesses use a Merchant of Record?
It simplifies global selling by outsourcing complex requirements such as tax compliance, currency handling, and regulatory obligations.
How does MOR differ from a standard merchant?
A standard merchant handles its own payments and compliance, while an MOR takes on these responsibilities on behalf of another business.
When is a Merchant of Record most useful?
It is especially useful for global e-commerce, digital goods, and subscription businesses operating across multiple jurisdictions.