What is a virtual terminal?
A virtual terminal is a web based payment interface which allows merchants to process card payments manually using a computer, tablet, or mobile device.
How does a virtual terminal work?
The merchant enters the customer’s payment details into a secure online form. The system then processes the transaction as if it were a card not present payment.
When are virtual terminals used?
They are used for telephone orders, email payments, or situations where the customer is not physically present and cannot enter their own details.
What are the benefits of virtual terminals?
They allow businesses to accept payments without physical hardware and are useful for service based industries or remote sales.
What are the risks of virtual terminals?
They carry higher fraud risk because they are card not present transactions. Proper security practices and staff training are essential.